Understanding the refund process can be crucial when travel plans change unexpectedly. Air China provides a structured approach to handling cancellations and refunds. Passengers are advised to review fare conditions carefully before booking. Refund eligibility often depends on the ticket type and timing of the cancellation. Requests can usually be made through the airline’s website or customer service. Supporting documents may be required for certain refund scenarios. The Air China refund policy aims to balance passenger needs with operational considerations.